Privacy policy

Privacy Policy

Hilltz operates this website. We take the protection of your personal data very seriously and comply with the requirements of the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG) when collecting, processing, and using your data. The following privacy statement gives you an overview of how we ensure data protection and what types of data we collect for what purpose. This privacy policy applies solely to our website.

If you are redirected to other sites via links on our pages, please review the respective privacy policies on those sites.

Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) and other applicable EU data protection laws is:

Luminizing Limited
Room 1911A, Unit F, 19/F, Golden Bear Centre, 66 Chai Wan Kok Street,
Tsuen Wan, Hong Kong
Email: contact@hilltz.com

Data Disclosure to Third Parties

Your personal data transmitted through contact forms will only be shared with third parties (as per Art. 4 No. 10 GDPR) under the following conditions:

• You have given explicit consent in accordance with Art. 6(1)(a) GDPR,

• Disclosure is required by law according to Art. 6(1)(c) GDPR, or

• It is legally permitted and necessary for the performance of a contract with you under Art. 6(1)(b) GDPR.

You can revoke your consent at any time without formal requirements. Data collected via this website is only accessed by third parties explicitly mentioned in sections 1–11 below.

Data Retention Duration

If an order is placed, the storage period of your data will comply with legal retention obligations.

Data Processing on the Website

We process your data on our website for the following purposes:

• To identify you as a registered user when you log in and revisit our site;

• To process payments;

• To improve our website and services;

• To answer inquiries and provide customer support;

• To send newsletters;

• To recommend personalized offers;

• To ensure smooth technical operation of the website;

• To provide a user-friendly website experience;

• To enforce our terms and conditions;

• To protect our business and affiliates;

• To safeguard our rights, privacy, safety, property, and those of affiliates or others;

• To evaluate system security/stability and for administrative purposes.

The legal basis is Art. 6(1)(f) GDPR, based on our legitimate interest in data processing for the purposes listed above. In no case do we use the data collected to draw conclusions about your identity.

1. Cookies

We use cookies on our website. Cookies are small text files stored on your device (PC, laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not harm your device and do not contain viruses or malware. They store device-specific data but do not directly reveal your identity.

We use:

• Session cookies, deleted after you leave the site.

• Temporary cookies, stored for a set period to improve user experience on return visits.

Cookies help recognize returning users and their settings. These are necessary to protect our legitimate interests under Art. 6(1)(f) GDPR.

You can configure your browser to block cookies or notify you before setting new ones. Disabling cookies may result in limited website functionality.

2. Server Log Files

You can visit our website without providing personal data. We only store server log files (e.g., filename, date/time, data volume, requesting provider) to ensure website stability and improve our service. These do not reveal your identity.

3. Google Web Fonts

We use Google Fonts by Google Inc. Fonts are retrieved from a Google server (usually in the USA), transmitting which pages you accessed and your device’s IP address.

For more information, please see:

• https://www.google.com/fonts#AboutPlace:about

• https://www.google.com/policies/privacy/

4. Facebook Pixel

We use Facebook Pixel (Facebook Inc., USA / Facebook Ireland Ltd. for EU) for advertising optimization. It enables Facebook to show targeted ads (Facebook Ads) to site visitors.

5. Shopify Platform

Our website runs on Shopify. Shopify uses cookies to provide pseudonymized data. Disabling cookies may limit functionality.

Shopify privacy policy:
https://www.shopify.com/legal/privacy

6. Facebook Social Plugin

We use Facebook plugins to let users share content. Data such as IP, browser type, OS, and visited URLs may be transmitted to Facebook Inc., USA. Logged-in users’ data may be linked to their Facebook account. You can block this by logging out before visiting.

More info: https://www.facebook.com/policy.php

7. Pinterest Plugin

Pinterest Inc., USA provides plugins used on this site. Data such as IP and usage behavior may be transmitted when loading pages. See Pinterest’s policy for more details: https://policy.pinterest.com/

8. Instagram Plugin

Instagram plugins are provided by Instagram LLC, USA. Data like IP address and interactions may be collected when using our website. More info: https://privacycenter.instagram.com/

9. Contact Form

If you contact us via a form, the data provided (including contact details) will be stored to process your request and any follow-ups. This data will not be shared without your consent.

10. Hotjar

We use Hotjar (Hotjar Ltd., Malta) to analyze user behavior (e.g., scroll depth, clicks) to improve UX. Hotjar anonymizes sensitive areas automatically. You can opt out here:
https://www.hotjar.com/opt-out
More info: https://www.hotjar.com/privacy

11. Newsletter Data

To subscribe to our newsletter, we need your email address and confirmation that you are the owner and agree to receive emails. We use this data only for newsletter delivery and do not share it. You can unsubscribe at any time via the "Unsubscribe" link.

12. SMS Communication

Mobile Terms – Ventura Commerce Ltd
Last updated: July 5, 2024

By using Ventura Commerce Ltd’s SMS service, you agree to receive regular text messages. We may change or discontinue the service without notice. Continued use after changes constitutes acceptance of the revised terms.